Privacy policy

Last Updated: February 28, 2025

INTRODUCTION

This privacy policy explains how we collect, use, and protect your personal data when you use our website (https://mindfulway.club) and access our digital self-development resources. We comply with the General Data Protection Regulation (GDPR), Payment Services Directive 2 (PSD2), and other applicable European data protection laws to ensure your information remains secure while you focus on your personal growth journey.
PSD2 is the second iteration of the Payment Services Directive, an EU directive that regulates payment services and enhances security for online payments while ensuring you can make secure purchases of our mindfulness and self-development materials.

 

CONTROLLER INFORMATION

 

WHAT DATA WE COLLECT

We collect personal data including contact information (name, email, phone), account details, payment information, browsing behavior, device information (IP address, browser type), and purchase history of digital resources. This information helps us provide you with seamless access to your purchased materials and improve your experience with our self-development tools.

 

WHY WE USE YOUR DATA

We use your data to provide access to your purchased digital materials, process payments securely, deliver PDF resources promptly to your account, communicate about your purchases and account, improve our digital offerings, protect against unauthorized access to your materials, send information about complementary resources (with your consent), and comply with legal obligations.

 

LEGAL BASIS FOR PROCESSING

We only process your data when we have a legal reason to do so: when you give us permission, when we need to fulfill our contract with you (providing access to your purchased digital materials), when we have a legal obligation, or when we have a legitimate business interest that doesn’t override your rights.

 

YOUR RIGHTS UNDER GDPR

Under GDPR, you have several rights regarding your personal data. You can:
  • Access your information and get a copy of your data
  • Correct any incorrect information we have about you
  • Request deletion of your data (except where we need to keep it for legal reasons)
  • Limit how we use your information
  • Transfer your data to another service
  • Object to data processing (especially for marketing)
  • Withdraw consent at any time
To exercise these rights, email us at [email protected] and we’ll respond within 30 days.

 

HOW WE PROTECT YOUR DATA

We use encryption, secure access controls, and regular security updates to protect your information and ensure only you can access your purchased self-development materials. Our systems are designed to provide a safe environment for your personal growth journey while keeping your information secure.

 

COOKIES AND TRACKING

We use cookies to improve your experience and help you find the right self-development resources for your needs. These include necessary cookies for site functionality, analytics cookies to understand how people use our resources, and marketing cookies to recommend relevant materials.
When you first visit our site, you can choose which types of cookies to accept. You can change your preferences anytime through the “Cookie Settings” link at the bottom of our website.

 

PSD2 AND SCA COMPLIANCE FOR PAYMENTS

We process payments in compliance with the Payment Services Directive 2 (PSD2) to ensure your purchases of digital materials are secure and protected.

Strong Customer Authentication (SCA)

When you purchase our self-development resources, we implement Strong Customer Authentication (SCA) as required by PSD2. This means you’ll need to provide at least two of the following to verify your identity:
  1. Something you know (password, PIN code)
  2. Something you have (mobile phone, security token)
  3. Something you are (fingerprint, face recognition)
SCA applies to online transactions above €30, although some exemptions exist for low-risk transactions. This protection ensures that only you can make purchases on your account.
Your payment data is processed securely by our payment providers who comply with PSD2 regulations. We never store complete payment card information on our systems.

 

ACCESS TO DIGITAL MATERIALS

When you purchase our digital self-development resources:
  • You receive access to download your PDF materials
  • Your purchases are stored in your account for easy access
  • Materials are for personal use only and should not be shared publicly
If you lose your downloaded files, you can re-download them from your account area.

 

DATA SHARING

We only share your data when necessary: when legally required, with your permission, to fulfill our contract (payment processors, hosting providers), or when we have a legitimate business reason.

 

HOW LONG WE KEEP YOUR DATA

We keep your data only as long as needed: account data while your account is active plus 30 days, purchase records for 10 years (tax requirements), payment processing data only during transactions, support communications for 2 years, and marketing data until you withdraw consent.
Information about which resources you’ve purchased remains in your account so you can access your materials when you need them.

 

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. For significant changes, we’ll notify you by email or through our website before they take effect. We recommend checking this policy regularly.

 

CONTACT US

If you have questions about this Privacy Policy, need help accessing your materials, or have concerns about how we handle your data, please get in touch with us at [email protected].

 

COMPLAINTS

If you believe we’re not handling your data properly, you can contact us directly or file a complaint with your local data protection authority.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy. We’re committed to protecting your privacy while supporting your self-development journey.